Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ
€20,000
Insufficient fulfilment of data subjects rights
決定日
2021年8月26日
権威
Hellenic Data Protection Authority (HDPA)
GR
セクター
Industry and Commerce
国名
GR
法律
GDPRステータス
FINAL説明
The Hellenic DPA has imposed a fine of EUR 20,000 on Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ. A data subject had filed a complaint against the controller after it failed to comply with its right to information. After returning a product, the data subject had asked the controller via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.
法的引用
Art. 12 (1)Art. 15 (1)
問題と違反
Insufficient fulfilment of data subjects rights