Austrian Post
€9,500,000
Insufficient fulfilment of data subjects rights
決定日
2021年9月28日
権威
Austrian Data Protection Authority (dsb)
AT
セクター
Transportation and Energy
国名
AT
法律
GDPRステータス
FINAL説明
The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.
法的引用
Art. 12 (2)
問題と違反
Insufficient fulfilment of data subjects rights