Telefónica SA

€30,000

Non-compliance with general data processing principles

결정 날짜

2019년 11월 14일

권한

Spanish Data Protection Authority (aepd)

ES

섹터

Media, Telecoms and Broadcasting

국가

ES

법률

GDPR

상태

FINAL

설명

Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.

법적 인용

Art. 5

문제 및 위반 사항

Non-compliance with general data processing principles

개인정보 보호 정책 시행에 대한 최신 정보

당사는 사용자의 개인정보를 존중합니다. 한 달에 한 번, 스팸 없이, 언제든지 구독을 취소할 수 있습니다.