Company
사용 불가
Non-compliance with general data processing principles
결정 날짜
2024년 6월 5일
권한
French Data Protection Authority (CNIL)
FR
섹터
Industry and Commerce
국가
HU
법률
GDPR상태
FINAL설명
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
법적 인용
Art. 5 (1)
문제 및 위반 사항
Non-compliance with general data processing principles