Austrian Post
€9,500,000
Insufficient fulfilment of data subjects rights
결정 날짜
2021년 9월 28일
권한
Austrian Data Protection Authority (dsb)
AT
섹터
Transportation and Energy
국가
AT
법률
GDPR상태
FINAL설명
The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.
법적 인용
Art. 12 (2)
문제 및 위반 사항
Insufficient fulfilment of data subjects rights