Telefónica SA
€30,000
Non-compliance with general data processing principles
Sprendimo priėmimo data
2019 m. lapkričio 14 d.
Institucija
Spanish Data Protection Authority (aepd)
ES
Sektorius
Media, Telecoms and Broadcasting
Šalis
ES
Teisė
GDPRStatusas
FINALAprašymas
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Teisinės citatos
Art. 5
Problemos ir pažeidimai
Non-compliance with general data processing principles