Company
Nėra
Non-compliance with general data processing principles
Sprendimo priėmimo data
2024 m. birželio 5 d.
Institucija
French Data Protection Authority (CNIL)
FR
Sektorius
Industry and Commerce
Šalis
HU
Teisė
GDPRStatusas
FINALAprašymas
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Teisinės citatos
Art. 5 (1)
Problemos ir pažeidimai
Non-compliance with general data processing principles