Banco Bilbao Vizcaya Argentaria S.A.
Insufficient legal basis for data processing
Sprendimo priėmimo data
2021 m. gruodžio 16 d.
Institucija
Spanish Data Protection Authority (aepd)
ES
Sektorius
Finance, Insurance and Consulting
Šalis
ES
Teisė
GDPRStatusas
FINALAprašymas
The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.