Telefónica SA

€30,000

Non-compliance with general data processing principles

Lēmuma datums

2019. gada 14. novembris

Iestāde

Spanish Data Protection Authority (aepd)

ES

Nozare

Media, Telecoms and Broadcasting

Valsts

ES

Likums

GDPR

Statuss

FINAL

Apraksts

Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.

Juridiskās atsauces

Art. 5

Jautājumi un pārkāpumi

Non-compliance with general data processing principles

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