Company
Nav pieejams
Non-compliance with general data processing principles
Lēmuma datums
2024. gada 5. jūnijs
Iestāde
French Data Protection Authority (CNIL)
FR
Nozare
Industry and Commerce
Valsts
HU
Likums
GDPRStatuss
FINALApraksts
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Juridiskās atsauces
Art. 5 (1)
Jautājumi un pārkāpumi
Non-compliance with general data processing principles