Banco Bilbao Vizcaya Argentaria S.A.
Insufficient legal basis for data processing
Lēmuma datums
2021. gada 16. decembris
Iestāde
Spanish Data Protection Authority (aepd)
ES
Nozare
Finance, Insurance and Consulting
Valsts
ES
Likums
GDPRStatuss
FINALApraksts
The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.