Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ

€20,000

Insufficient fulfilment of data subjects rights

Lēmuma datums

2021. gada 26. augusts

Iestāde

Hellenic Data Protection Authority (HDPA)

GR

Nozare

Industry and Commerce

Valsts

GR

Likums

GDPR

Statuss

FINAL

Apraksts

The Hellenic DPA has imposed a fine of EUR 20,000 on Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ. A data subject had filed a complaint against the controller after it failed to comply with its right to information. After returning a product, the data subject had asked the controller via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

Juridiskās atsauces

Art. 12 (1)Art. 15 (1)

Jautājumi un pārkāpumi

Insufficient fulfilment of data subjects rights

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