CaixaBank, S.A.

€3,500,000

Insufficient technical and organisational measures to ensure information security

Lēmuma datums

2024. gada 12. decembris

Iestāde

Spanish Data Protection Authority (aepd)

ES

Nozare

Finance, Insurance and Consulting

Valsts

ES

Likums

GDPR

Statuss

FINAL

Apraksts

The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.

Juridiskās atsauces

Art. 5 (1)Art. 25

Jautājumi un pārkāpumi

Insufficient technical and organisational measures to ensure information security

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