Austrian Post
Insufficient fulfilment of data subjects rights
Lēmuma datums
2021. gada 28. septembris
Iestāde
Austrian Data Protection Authority (dsb)
AT
Nozare
Transportation and Energy
Valsts
AT
Likums
GDPRStatuss
FINALApraksts
The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.