Austrian Post

€9,500,000

Insufficient fulfilment of data subjects rights

Lēmuma datums

2021. gada 28. septembris

Iestāde

Austrian Data Protection Authority (dsb)

AT

Nozare

Transportation and Energy

Valsts

AT

Likums

GDPR

Statuss

FINAL

Apraksts

The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.

Juridiskās atsauces

Art. 12 (2)

Jautājumi un pārkāpumi

Insufficient fulfilment of data subjects rights

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