Orange Espagne S.A.U.

€100,000

Non-compliance with general data processing principles

Dato for beslutning

16. mars 2023

Myndighet

Spanish Data Protection Authority (aepd)

ES

Sektor

Media, Telecoms and Broadcasting

Land

ES

Lov og rett

GDPR

Status

FINAL

Beskrivelse

The Spanish DPA has imposed a fine of EUR 100,000 on ORANGE ESPAGNE S.A.U.. A customer who had purchased a cell phone from ORANGE had filed a complaint with the DPA. As a condition to deliver the cell phone, ORANGE stated that the delivery person had to take a photo of the front and back of the customer's ID card. ORANGE implemented these measures for security purposes to prevent fraud and identity theft. Despite these legitimate purposes, the DPA found that there existed far less intrusive means to the data subject´s privacy of preserving these purposes than photographing the ID card and thereby processing a variety of personal data.

Juridiske henvisninger

Art. 5 (1)

Problemer og overtredelser

Non-compliance with general data processing principles

Hold deg oppdatert om håndheving av personvern

Vi respekterer personvernet ditt. Én e-post per måned, ingen spam, avmelding når som helst.