Fastweb S.p.A.
€1,000,000
Non-compliance with general data processing principles
Dato for beslutning
20. juni 2024
Myndighet
Italian Data Protection Authority (Garante)
IT
Sektor
Media, Telecoms and Broadcasting
Land
IT
Lov og rett
GDPRStatus
FINALBeskrivelse
The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.
Juridiske henvisninger
Art. 5 (1)Art. 5 (2)Art. 6Art. 7Art. 12 (1)Art. 13Art. 15Art. 16Art. 17Art. 18Art. 19Art. 20Art. 21Art. 22Art. 24 (1)Art. 25Art. 130
Problemer og overtredelser
Non-compliance with general data processing principles