ORANGE ESPAGNE, S.A.U.
Insufficient legal basis for data processing
Beslissingsdatum
8 oktober 2021
Autoriteit
Spanish Data Protection Authority (aepd)
ES
Sector
Media, Telecoms and Broadcasting
Land
ES
Wet
GDPRStatus
FINALBeschrijving
The Spanish DPA has imposed a fine on ORANGE ESPAGNE, S.A.U.. A data subject had filed a complaint with the DPA as she had received a total of 30 calls from Jazztel employees (subsidiary of Orange Espagne, S.A.U.) and text messages between 03/01/2021 and 03/03/2021 without ever having been a customer of the company. She then requested that her phone number be deleted from the company database. Although the controller confirmed the deletion of the data, she continued to receive calls and text messages from the controller. The original fine of EUR 50,000 was reduced to EUR 30,000 due to the admission of guilt and the voluntary payment.