Netflix International B.V.

€4,750,000

Insufficient fulfilment of information obligations

Beslissingsdatum

26 november 2024

Autoriteit

Dutch Supervisory Authority for Data Protection (AP)

NL

Sector

Media, Telecoms and Broadcasting

Land

NL

Wet

GDPR

Status

FINAL

Beschrijving

The Dutch DPA has imposed a fine of EUR 4.75 million on Netflix. This fine is based on a complaint filed by the Austrian organization 'noyb'. During its investigation, the DPA found that between 2018 and 2020, Netflix did not sufficiently inform customers about the processing of their personal data. The privacy policy was partly unclear and, did not provide sufficient information on the purpose and legal basis of the data collection and use, for example. In addition, requests from data subjects regarding retained data were not answered adequately. Netflix has since revised the privacy policy.

Juridische citaten

Art. 5 (1)Art. 12 (1)Art. 13 (1)Art. 13 (2)Art. 15 (1)

Problemen en overtredingen

Insufficient fulfilment of information obligations

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