Telefónica SA
€30,000
Non-compliance with general data processing principles
Data decyzji
14 listopada 2019
Władza
Spanish Data Protection Authority (aepd)
ES
Sektor
Media, Telecoms and Broadcasting
Kraj
ES
Prawo
GDPRStatus
FINALOpis
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Cytaty prawne
Art. 5
Problemy i naruszenia
Non-compliance with general data processing principles