Company
Niedostępne
Non-compliance with general data processing principles
Data decyzji
5 czerwca 2024
Władza
French Data Protection Authority (CNIL)
FR
Sektor
Industry and Commerce
Kraj
HU
Prawo
GDPRStatus
FINALOpis
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Cytaty prawne
Art. 5 (1)
Problemy i naruszenia
Non-compliance with general data processing principles