Fastweb S.p.A.
Non-compliance with general data processing principles
Data decyzji
20 czerwca 2024
Władza
Italian Data Protection Authority (Garante)
IT
Sektor
Media, Telecoms and Broadcasting
Kraj
IT
Prawo
GDPRStatus
FINALOpis
The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.