NATURGY IBERIA, S.A.
€100,000
Insufficient legal basis for data processing
Data da decisão
10 de junho de 2024
Autoridade
Spanish Data Protection Authority (aepd)
ES
Setor
Transportation and Energy
País
ES
Lei
GDPRStatus
FINALDescrição
The Spanish DPA has imposed a fine of EUR 100,000 on NATURGY IBERIA, S.A.. A customer had filed a complaint with the DPA because an amendment had been made to their electricity supply contract without their consent. In the course of their investigations, the DPA discovered that a fraudster had pretended to be the data subject and managed to change the data subject's contract. According to the DPA, the controller had not properly verified the identity of the fraudster before amending the contract.
Citações legais
Art. 6 (1)
Problemas e violações
Insufficient legal basis for data processing