Telefónica SA
€30,000
Non-compliance with general data processing principles
Data da decisão
14 de novembro de 2019
Autoridade
Spanish Data Protection Authority (aepd)
ES
Setor
Media, Telecoms and Broadcasting
País
ES
Lei
GDPRStatus
FINALDescrição
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Citações legais
Art. 5
Problemas e violações
Non-compliance with general data processing principles