CaixaBank, S.A.
€3,500,000
Insufficient technical and organisational measures to ensure information security
Data da decisão
12 de dezembro de 2024
Autoridade
Spanish Data Protection Authority (aepd)
ES
Setor
Finance, Insurance and Consulting
País
ES
Lei
GDPRStatus
FINALDescrição
The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.
Citações legais
Art. 5 (1)Art. 25
Problemas e violações
Insufficient technical and organisational measures to ensure information security