National Bank of Greece

€20,000

Insufficient fulfilment of data subjects rights

Data da decisão

26 de agosto de 2021

Autoridade

Hellenic Data Protection Authority (HDPA)

GR

Setor

Finance, Insurance and Consulting

País

GR

Lei

GDPR

Status

FINAL

Descrição

The Hellenic DPA has imposed a fine of EUR 20,000 on the National Bank of Greece. A data subject had filed a complaint against a company and the bank after they failed to comply with his right to information. After returning a product he had purchased from a company, the data subject had asked the company via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

Citações legais

Art. 12 (1)Art. 15 (1)

Problemas e violações

Insufficient fulfilment of data subjects rights

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