National Bank of Greece
Insufficient fulfilment of data subjects rights
Data da decisão
26 de agosto de 2021
Autoridade
Hellenic Data Protection Authority (HDPA)
GR
Setor
Finance, Insurance and Consulting
País
GR
Lei
GDPRStatus
FINALDescrição
The Hellenic DPA has imposed a fine of EUR 20,000 on the National Bank of Greece. A data subject had filed a complaint against a company and the bank after they failed to comply with his right to information. After returning a product he had purchased from a company, the data subject had asked the company via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.