Austrian Post
€9,500,000
Insufficient fulfilment of data subjects rights
Data da decisão
28 de setembro de 2021
Autoridade
Austrian Data Protection Authority (dsb)
AT
Setor
Transportation and Energy
País
AT
Lei
GDPRStatus
FINALDescrição
The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.
Citações legais
Art. 12 (2)
Problemas e violações
Insufficient fulfilment of data subjects rights