Vodafone España, S.A.U.

€36,000

Insufficient legal basis for data processing

Decision Date

25 de outubro de 2019

Authority

Spanish Data Protection Authority (aepd)

ES

Sector

Media, Telecoms and Broadcasting

Country

ES

Law

GDPR

Status

FINAL

Description

The claimant, whose data had been provided to the company by his daughter, as authorised by him, received a call from the company offering its services, which he refused. However, Vodafone España proceeded to providing him services and seeking payment from him, so Vodafone España had processed the claimant's personal data without his consent.

Legal Citations

Art. 5Art. 6

Issues & Violations

Insufficient legal basis for data processing

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