Acea Energia S.p.A.

€3,000,000

Insufficient legal basis for data processing

Decision Date

10 de abril de 2025

Authority

Italian Data Protection Authority (Garante)

IT

Sector

Transportation and Energy

Country

IT

Law

GDPR

Status

FINAL

Description

The Italian DPA imposed a fine of EUR 3,000,000 on Acea Energia S.p.A. The controller built a network of call centers that engaged in aggressive customer recovery and marketing calls using data obtained and collected by the controller in a list. The controller had no legal basis for processing the data.

Legal Citations

Art. 5 (1)Art. 6Art. 7Art. 13Art. 24Art. 25Art. 28Art. 32

Issues & Violations

Insufficient legal basis for data processing

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