Raiffeisen Bank SA
Insufficient technical and organisational measures to ensure information security
Decision Date
16 de novembro de 2022
Authority
Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)
RO
Sector
Finance, Insurance and Consulting
Country
RO
Law
GDPRStatus
FINALDescription
The Romanian DPA has imposed a fine of EUR 28,000 on Raiffeisen Bank SA. The bank had reported several data breaches pursuant to Art. 33 GDPR to the DPA. During its investigation, the DPA found that the bank conducted queries in a credit agency without the consent of the data subjects. In addition, the DPA found that the bank had granted credit to several customers without the affected customers having applied for it. Furthermore, the bank had inadvertently sent personal data of data subjects to wrong recipients, allowing them to access the data. The DPA found that the bank had failed to implement adequate technical and organizational measures to protect personal data. This resulted in unauthorized access and/or disclosure of personal data.