Spartoo

€250,000

Non-compliance with general data processing principles

Decision Date

5 de agosto de 2020

Authority

French Data Protection Authority (CNIL)

FR

Sector

Industry and Commerce

Country

FR

Law

GDPR

Status

FINAL

Description

A fine of EUR 250000 was imposed on the online retailer Spartoo. The reason for this was that the company, which has its headquarters in France but supplies a large number of European countries, fully recorded all telephone hotline conversations (including personal data such as address and bank details of orders) and in addition stored bank details partially unencrypted. Among other things, this represents a violation of the principle of data minimization. Furthermore, the supervisory authority also found a violation of the information obligations according to Art. 13 GDPR, as the company's data protection information was partially incorrect.

Legal Citations

Art. 5 (1)Art. 13Art. 14

Issues & Violations

Non-compliance with general data processing principles

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