ORANGE ESPAGNE, S.A.U.

€30,000

Insufficient legal basis for data processing

Decision Date

8 de outubro de 2021

Authority

Spanish Data Protection Authority (aepd)

ES

Sector

Media, Telecoms and Broadcasting

Country

ES

Law

GDPR

Status

FINAL

Description

The Spanish DPA has imposed a fine on ORANGE ESPAGNE, S.A.U.. A data subject had filed a complaint with the DPA as she had received a total of 30 calls from Jazztel employees (subsidiary of Orange Espagne, S.A.U.) and text messages between 03/01/2021 and 03/03/2021 without ever having been a customer of the company. She then requested that her phone number be deleted from the company database. Although the controller confirmed the deletion of the data, she continued to receive calls and text messages from the controller. The original fine of EUR 50,000 was reduced to EUR 30,000 due to the admission of guilt and the voluntary payment.

Legal Citations

Art. 6 (1)

Issues & Violations

Insufficient legal basis for data processing

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