CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.
€70,000
Insufficient legal basis for data processing
Decision Date
21 de março de 2023
Authority
Spanish Data Protection Authority (aepd)
ES
Sector
Finance, Insurance and Consulting
Country
ES
Law
GDPRStatus
FINALDescription
The Spanish DPA has imposed a fine of EUR 70,000 on CAIXABANK PAYMENTS & CONSUMER EFC, EP, S.A.U.. The data subject had received a message from a debt collection company on behalf of Caixabank requesting payment of outstanding debts. However, the debt had been annulled, which was also confirmed in a court ruling. For this reason, the DPA determined that the disclosure of the data subject's personal data for the purpose of contacting them regarding the settlement of the debt was unlawful.
Legal Citations
Art. 6 (1)
Issues & Violations
Insufficient legal basis for data processing