Flowbird Italia s.r.l.

Description

The Italian DPA (Garante) has imposed a fine of EUR 30,000 on Flowbird Italia s.r.l.. The Garante had launched an investigation following a complaint from an individual who had complained about the new parking meters that were installed in the city of Rome in 2018. In fact, the company Atac s.p.a., which was also contracted by the city to manage the parking lots, had initiated a technical upgrade of the parking meters in order to offer new services (e.g., the payment of fines/fees or the purchase/renewal of public transport tickets) and introduce new payment methods that also take into account the vehicle's license plate number. Part of the equipment was supplied by Flowbird Italia s.r.l. All parking information was then managed through a centralized system, which could also be accessed through an app by the employees responsible for controlling parking fees. During the investigation the DPA found that Flowbird Italia had not established a data processing register.