Fastweb S.p.A.
€1,000,000
Non-compliance with general data processing principles
Decision Date
20 de junho de 2024
Authority
Italian Data Protection Authority (Garante)
IT
Sector
Media, Telecoms and Broadcasting
Country
IT
Law
GDPRStatus
FINALDescription
The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.
Legal Citations
Art. 5 (1)Art. 5 (2)Art. 6Art. 7Art. 12 (1)Art. 13Art. 15Art. 16Art. 17Art. 18Art. 19Art. 20Art. 21Art. 22Art. 24 (1)Art. 25Art. 130
Issues & Violations
Non-compliance with general data processing principles