CREMA GAMES, S.L.
Insufficient fulfilment of information obligations
Decision Date
28 de março de 2025
Authority
Spanish Data Protection Authority (aepd)
ES
Sector
Media, Telecoms and Broadcasting
Country
ES
Law
GDPRStatus
FINALDescription
The Spanish DPA imposed a fine on CREMA GAMES, S.L. The controller failed to fulfill an information request from an online customer. The controller asked the data subject for an identity document, but the data subject did not provide one. As a result, the controller refused to fulfill the information request. According to the DPA, the controller should have used a digital authentication method. The original fine of EUR 5,000 was reduced to EUR 4,000 due to immediate payment without admission of responsibility by the controller.