Telefónica SA
€30,000
Non-compliance with general data processing principles
Data deciziei
14 noiembrie 2019
Autoritatea
Spanish Data Protection Authority (aepd)
ES
Sector
Media, Telecoms and Broadcasting
Țara
ES
Legea
GDPRStatut
FINALDescriere
Telefónica had charged the complainant various fees in connection with the operation of a telephone line which the complainant had never owned. The reason for this was that the complainant's bank account was linked to another Telefónica customer, which led to the charges being debited from the complainant's account. According to the AEPD, this is contrary to the principle of accuracy as required by Article 5(1)(d) GDPR.
Citări juridice
Art. 5
Probleme și încălcări
Non-compliance with general data processing principles