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Non-compliance with general data processing principles
Data deciziei
5 iunie 2024
Autoritatea
French Data Protection Authority (CNIL)
FR
Sector
Industry and Commerce
Țara
HU
Legea
GDPRStatut
FINALDescriere
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Citări juridice
Art. 5 (1)
Probleme și încălcări
Non-compliance with general data processing principles