Delivery Hero
Insufficient fulfilment of data subjects rights
Data deciziei
19 septembrie 2019
Autoritatea
Data Protection Authority of Berlin
DE
Sector
Accomodation and Hospitality
Țara
DE
Legea
GDPRStatut
FINALDescriere
According to the findings of the Berlin data protection officer, Delivery Hero Germany GmbH had not deleted accounts of former customers in ten cases, even though those data subjects had not been active on the company's delivery service platform for years - in one case even since 2008. In addition, eight former customers had complained about unsolicited advertising e-mails from the company. A data subject who had expressly objected to the use of his data for advertising purposes nevertheless received further 15 advertising e-mails from the delivery service. In further five cases, the company did not provide the data subjects with the required information or only after the Berlin data protection officer had intervened.