Company
Нет в наличии
Non-compliance with general data processing principles
Дата принятия решения
5 июня 2024 г.
Авторитет
French Data Protection Authority (CNIL)
FR
Сектор
Industry and Commerce
Страна
HU
Закон
GDPRСтатус
FINALОписание
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Юридические цитаты
Art. 5 (1)
Проблемы и нарушения
Non-compliance with general data processing principles