Telefónica Móviles España, S.A.U.
Non-compliance with general data processing principles
Дата принятия решения
1 февраля 2022 г.
Авторитет
Spanish Data Protection Authority (aepd)
ES
Сектор
Media, Telecoms and Broadcasting
Страна
ES
Закон
GDPRСтатус
FINALОписание
The Spanish DPA has fined TELEFÓNICA MÓVILES ESPAÑA, S.A.U. EUR 900,000. Four Telefónica customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters had pretended to be the data subjects when contacting Telefónica and had demanded a copy of their SIM cards. As a result, they were able to conclude contracts at the expense of the data subjects and carry out various transfers. According to the DPA, Telefónica had not properly verified the identity of the fraudsters before issuing the SIM cards and ensured that the inquirers were really the SIM card holders.