Company
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Non-compliance with general data processing principles
Dátum rozhodnutia
5. júna 2024
Úrad
French Data Protection Authority (CNIL)
FR
Sektor
Industry and Commerce
Krajina
HU
Právo
GDPRStav
FINALPopis
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Právne citácie
Art. 5 (1)
Problémy a porušenia
Non-compliance with general data processing principles