Company
Ni na voljo
Non-compliance with general data processing principles
Datum odločitve
5. junij 2024
Organ
French Data Protection Authority (CNIL)
FR
Sektor
Industry and Commerce
Država
HU
Zakon
GDPRStatus
FINALOpis
The French DPA has imposed a fine on a company operating a call center. The controller had systematically recorded all incoming and outgoing calls for training, evaluation and dispute purposes. The CNIL found that such comprehensive recording violated the principle of data minimization and that random and selective recording for training purposes was sufficient.
Pravne navedbe
Art. 5 (1)
Vprašanja in kršitve
Non-compliance with general data processing principles