Banco Bilbao Vizcaya Argentaria S.A.

€60,000

Insufficient legal basis for data processing

Datum odločitve

16. december 2021

Organ

Spanish Data Protection Authority (aepd)

ES

Sektor

Finance, Insurance and Consulting

Država

ES

Zakon

GDPR

Status

FINAL

Opis

The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.

Pravne navedbe

Art. 6

Vprašanja in kršitve

Insufficient legal basis for data processing

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