Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ

€20,000

Insufficient fulfilment of data subjects rights

Datum odločitve

26. avgust 2021

Organ

Hellenic Data Protection Authority (HDPA)

GR

Sektor

Industry and Commerce

Država

GR

Zakon

GDPR

Status

FINAL

Opis

The Hellenic DPA has imposed a fine of EUR 20,000 on Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ. A data subject had filed a complaint against the controller after it failed to comply with its right to information. After returning a product, the data subject had asked the controller via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

Pravne navedbe

Art. 12 (1)Art. 15 (1)

Vprašanja in kršitve

Insufficient fulfilment of data subjects rights

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