Banco Bilbao Vizcaya Argentaria, S.A.
Insufficient legal basis for data processing
Datum odločitve
4. april 2023
Organ
Spanish Data Protection Authority (aepd)
ES
Sektor
Finance, Insurance and Consulting
Država
ES
Zakon
GDPRStatus
FINALOpis
The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. During its investigation, the DPA found that the controller had registered alleged debts of a former client to the risk information center of the Spanish Central Bank without a valid legal basis. The DPA also found that the controller had not adequately complied with the former customer's request for access to their personal data. The original fine of EUR 140,000 was reduced to EUR 84,000 due to voluntary payment and admission of responsibility.