Telefónica Móviles España, S.A.U.
€45,000
Insufficient legal basis for data processing
Datum odločitve
12. julij 2021
Organ
Spanish Data Protection Authority (aepd)
ES
Sektor
Media, Telecoms and Broadcasting
Država
ES
Zakon
GDPRStatus
FINALOpis
The Spanish DPA (AEPD) has fined Telefónica Mobiles España, S.A.U. EUR 45,000. A data subject filed a complaint against the controller with the DPA. His complaint was based on the fact that his telephone number and customer profile were used by controller employees to conduct tests in call centers and branches without his consent. As a result, the data subject received 247 unsolicited calls from the controller. The original fine of EUR 75,000 was reduced to EUR 45,000 due to immediate payment and acknowledgement of responsibility.
Pravne navedbe
Art. 6
Vprašanja in kršitve
Insufficient legal basis for data processing