Banco Bilbao Vizcaya Argentaria S.A.
€60,000
Insufficient legal basis for data processing
Datum för beslut
16 december 2021
Myndighet
Spanish Data Protection Authority (aepd)
ES
Sektor
Finance, Insurance and Consulting
Land
ES
Lag
GDPRStatus
FINALBeskrivning
The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.
Rättsliga hänvisningar
Art. 6
Frågor och överträdelser
Insufficient legal basis for data processing