OpenAI OpCo LLC

€15,000,000

Non-compliance with general data processing principles

Datum för beslut

2 november 2024

Myndighet

Italian Data Protection Authority (Garante)

IT

Sektor

Media, Telecoms and Broadcasting

Land

IT

Lag

GDPR

Status

FINAL

Beskrivning

The Italian DPA has imposed a fine of EUR 15 million on OpenAI in connection with the operation of the generative AI chatbot “ChatGPT”. The DPA found that OpenAI had violated provisions of the GDPR, inter alia, by failing to notify the DPA of a data breach that occurred in 2023, by using users' personal data to train ChatGPT without providing a valid legal basis for such processing, and by violating the principle of transparency. Additionally, OpenAI did not implement age verification, potentially risking exposure of children under 13 to inappropriate content. Furthermore the DPA ordered OpenAI to carry out a six-month public information campaign to educate users on how ChatGPT processes data and how they can exercise their GDPR rights.

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Non-compliance with general data processing principles

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