XFERA MÓVILES, S.A.
Non-compliance with general data processing principles
Datum för beslut
1 februari 2022
Myndighet
Spanish Data Protection Authority (aepd)
ES
Sektor
Media, Telecoms and Broadcasting
Land
ES
Lag
GDPRStatus
FINALBeskrivning
The Spanish DPA has fined XFERA MÓVILES, S.A. EUR 200,000. Two Xfera customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters had pretended to be the data subjects when contacting Xfera and had demanded a copy of their SIM cards. As a result, they were able to conclude contracts at the expense of the data subjects and carry out various transfers. According to the DPA, Xfera had not properly verified the identity of the fraudsters before issuing the SIM cards and ensured that the inquirers were really the SIM card holders.