Trygg-Hansa
Non-compliance with general data processing principles
Datum för beslut
28 augusti 2023
Myndighet
Data Protection Authority of Sweden
SE
Sektor
Finance, Insurance and Consulting
Land
SE
Lag
GDPRStatus
FINALBeskrivning
The Swedish DPA has fined Trygg-Hansa EUR 3 million for serious data security breaches. The security breach was discovered when a recipient of an email from Trygg-Hansa realized that by changing a web link, they could access other customers' documents without authentication. Due to these security breaches, it was possible to access sensitive data of about 650,000 customers, including health, financial and contact information, over a span of more than two years, from October 2018 to February 2021. The DPA found that Trygg-Hansa had failed to implement adequate technical and organizational measures to protect personal data, which allowed such an incident to occur.